FAQs
Feel free to message me with any questions you have.
Shipping
I ship from Norway.
Ready to ship items are shipped out in a day or two, unless you require resizing. I need about a week to resize, but can sometimes get it done sooner.
Made to order items and custom orders take some time to create, and it varies depending on my current workload, and the design of the custom jewellery. Feel free to message me if you're in a rush, I might be able to rush your order.
Silver items are sent with untracked slow shipping, so message me to upgrade.
Gold items are sent with tracked UPS Express.
UPS is 2 day shipping to most of the world, and overnight in Europe.
UPS needs your phone number to call about delivery.
Shipments within Norway may be sent with regular untracked mail, but you can choose to upgrade to UPS.
VAT and import taxes are the buyers responsibility. The laws for import are different in every country, and any taxes or fees are not included in the price.
Please note that Norway is not a part of the EU.
Please check the import laws in your country before placing an order.
Is it legal for you to import gold? Will you have to pay tax?
Calling the local customs office or UPS can help you learn more about this.
Custom Orders
I do custom orders in gold and platinum!
I occasionally find the time to do custom orders in silver as well, so if you have an idea you want made, feel free to message me.
I will never copy another artists design.
You are welcome to send me images of rings you like, to help me get an idea of your style, but please do not ask me to copy someone elses work.
And please do not ask someone else to copy mine. Artists pour their heart and soul into creating unique artwork.
Returns and exchange details
If something is not up to your expectations, please contact me! I will work hard to make sure you are satisfied with your purchase.
I am happy to repair or replace items that are broken or faulty.
Always contact me before returning an item.
Shipping costs will not be refunded, except when there has been an error on my part. If an item is returned because of my mistake, I'll pay return shipping, if you contact me and let me choose the shipping option.
I do not accept returns on custom orders, but I will of course repair or replace if something is broken.
Custom orders include items designed for you, but also includes all items made to order, made to your size, or items resized or altered for you.
Intimate items cannot be returned due to health concerns, and this includes earrings.
Items that were ready to ship, and has been unaltered, may be returned for a 10% restocking fee.
Rings that have been resized or in any way worked on or altered by another jeweller, is not returnable.
I will do my absolute best to ensure that my customers are happy and pleased with the transaction and their product. Feel free to contact me if you have any concerns or questions.
The product must be returned in original state, unworn and unused, in original packaging.
Privacy Policy
I will not use your contact information for any other purpose than to fullfill your order.
I do not send marketing emails or newsletters at all.
Follow me on instagram if you wish to see updates from me; www.instagram.com/mirieldesign
About materials
Meteorites
I use genuine Campo del Cielo meteorites.
I purchase my meteorites only from registered members of IMCA, who have very strict rules on who they allow as members, and they keep close watch on the authenticity of the products their members sell.
My meteorites have also been verified by a local meteorite expert.
I've sold meteorite jewellery to IFuckingLoveScience, and they sell them in their webshop.
You will recieve a card with information about your meteorite.
Meteorites do not have any official international certification system, like some gemstones do, so any jeweller who provides you with a “certificate” has made this themselves, and while this is perfectly fine to do, I prefer to not call mine “certificates”.
Campo del Cielo meteorites are not particularly rare, and are found in Argentina. Check out the wiki page for more info: https://en.wikipedia.org/wiki/Campo_del_Cielo
IMCA website: http://imca.cc/
Caring for Meteorites
Meteorites are iron, and contain nickel.
They need to be kept clean and dry to prevent rust.
I've had my meteorite wedding ring for about three years now, with no signs of rust at all.
I take it off when I wash my hands or shower, and when the ring needs to be cleaned, I do so with warm soapy water and a baby tooth brush. The meteorite needs to be thoughrougly dried right away, and then oiled. I use coconut oil, but any oil will do.
I make sure to set meteorites so that they do not touch skin, but if you are severely allergic to nickel, I reccomend choosing another stone.
Conflict free and ethically sourced diamonds
I use conflict free diamonds, sourced ethically from diamond suppliers working closely with the miners and cutters, ensuring good working conditions, and giving back to the communities.
Buying real diamonds supports some of the poorest communities in the world, and while there is still a lot to be desired, the diamond trade continues to move towards a better conditions.
I use raw and rustic diamonds, becuase they are so beautifully marked by nature, and the process of creation they went through over millions of years. The large jewellery chains and diamond resellers do not want these, so when small designers buy them, the miners get to sell more of their product, which they otherwise wouldn't be able to.
There are also fewer links between miner and end customer on these compared to traditional diamonds.
Vintage Diamonds
I also really like using vintage diamonds. Reuse and recycling is so important for our planet.
By buying old diamonds, you get one that is already in the market, no additional environmental strain is put on our planet.
In addition to the sustainability aspect, vintage diamonds are also extremely beautiful. Old European Cut look so ethereal, and fit beautifully with a nature-inspired style.
Moissanite
I absolutely love moissanites!
They're nearly as hard as diamonds, reflect even more light, so they sparkle more than diamonds. And they cost a fraction of the size!
I use high quality moissanites, eye cleand and colourless.
It’s also possible to get moissanite in colours like teal, grey, blue, green, pink etc!
Moissanites are available in any cuts, I can custom order one for you if you have something specific in mind!
Moissanites were first discovered within a meteorite, so I love combining them with real meteorites in rings and jewellery. All moissanites used in jewellery today are lab created.
Sapphires
Montana sapphires are my absolute favourite. The untreated natural stones have such vibrant colours.
Having several different colours within the same stone used to be seen as a negative thing that needed to be changed by treating the stone. I personally love parti sapphires with lots of different shades in them.
Some sapphires are also colour changing, meaning that they look different depending on the light.
I also use Australian sapphires, and from other places in the world.
Metals
-PLATINUM-
Platinum is the most durable of the precious metals, and is a bright white colour. It is not rhodium plated, and does not require much maintenance.
It is very scratch resistant.
Rhodium is a metal in the platinum family, used to plate other metals to make them appear whiter. I very rarely do this, but when I do it’s clearly stated. I occasionally use black rhodium for a vintage patina effect on gold.
Palladium is also a metal in the platinum family, and is a deep grey. I don’t usually use it on it’s own, but the white gold I use contains it.
-GOLD-
I use palladium white gold, not the standard nickel white gold. This means that my white gold products are nickel free. Nickel is a cheap non-precious metal, while palladium is a precious metal in the platinum group.
I use a white gold with a high palladium content, always 14-20% palladium. Low pd content golds look pale yellow, while high pd content makes for a deep grey white gold. I usually leave my gold unplated, to minimize maintenance.
Nickel white gold is usually rhodium plated, but palladium white gold looks wonderful in it's own right.
A few items in my shop is in standard white gold, but those are clearly marked as such. Those are still compliant with the EU laws on nickel content in precious metal jewellery.
I work in 14k or 18k, white, yellow or rose gold.
-SILVER-
I use 925 Sterling Silver.
Please note that the oxidation on black silver may wear off a bit over time, especially in raised areas. This will create a new look of brighter high points and darker details. Reoxidizing silver to get it jet black again is also easy to have done at any jewellery shop.
Bright sterling silver will oxidize somewhat over time, and can be cleaned by using silver dip. I use Hagerty brand, but any kind works. This does not harm meteorites and most precious gems, but never use it with opals or pearls.